PRIVACY POLICY

Last Updated: July 12, 2025

Welcome to Calm Parent Club. Your privacy and trust are incredibly important to us. This Privacy Policy outlines how Calm Parents Club LLC ("we," "us," or "our") collects, uses, shares, and protects your information when you use our website, purchase our products, or subscribe to our services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our Services, personalize your experience, and communicate with you.

A. Information You Provide to Us:

Personal & Contact Information: Your first and last name, email address, shipping address, and phone number when you sign up for our Welcome Bundle or contact us.

Milestone Information: Your baby's due date or birth date. We use this critical information to personalize your Monthly Digital Care Packages and ensure the content is perfectly timed to your unique journey.

Payment Information: Your payment card details are collected and processed securely by our third-party payment processor, Stripe. We do not store your full credit card information on our servers.

B. Information We Collect Automatically:

Cookies and Tracking Technologies: Like most websites, we use cookies, pixels, and similar technologies. These tools help us understand how you interact with our website and advertisements. This includes information about your browser, IP address, device type, pages visited, and time spent on our site.

Usage Data: We collect information about how you access and use our Services, including your interactions with our website, emails, and digital content portals.

2. How We Use Your Information

We use the information we collect for several key purposes:

To Provide and Manage Our Services: To process your orders, ship your Welcome Bundle, manage your subscription, and provide you with access to your personalized Monthly Digital Care Packages.

To Personalize Your Experience: To tailor the content, guides, and tips you receive to your specific stage of pregnancy or your baby's age.

To Communicate With You: To send you your welcome email, shipping confirmations, monthly content, and respond to your inquiries through our customer support channels.

For Marketing and Advertising: To show you relevant ads on social media platforms (like Facebook and Instagram) and search engines (like Google). We may use your information to create "lookalike" audiences to reach other parents who might benefit from our club.

To Improve Our Services: To analyze website traffic and user behavior so we can improve our website, content, and overall customer experience.

3. How We Share Your Information

We do not sell your personal information. We only share it with trusted partners who help us operate our business, as outlined below.

Service Providers: We share information with third-party companies that perform services on our behalf, such as:

Stripe: For secure payment processing.

Go High Level (or similar CRM/Email Platform): To manage customer relationships and send our emails.

Stamps.com (or similar mailing service): To validate addresses and print postage for shipping.

Third-Party Logistics (3PL) Partner: To pack and ship your physical Welcome Bundle.

Advertising Partners: We share information gathered by cookies and pixels with partners like Meta (Facebook/Instagram) and Google to manage our advertising campaigns and measure their effectiveness.

Potential Service Partners: We may partner with other trusted businesses in the parenting industry (such as sleep coaches, pediatricians, or lactation consultants) to offer you additional services. We will only share your information with these partners for referral or service purposes with your explicit consent.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies and Your Choices

Cookies are small files stored on your device that help our website function and help us understand how you use it. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Pixels are tiny graphics that allow us to track user actions, such as email opens or ad clicks, to measure the performance of our marketing campaigns.

5. Data Security

We take the security of your data seriously and use standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

Access, update, or delete the information we have on you.

Opt-out of marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.

You can exercise these rights by contacting us at the email address below.

7. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Calm Parents Club LLC Email: [email protected]

Address: 3400 COTTAGE WAY STE G2, SACRAMENTO, CA 95825