PRIVACY POLICY

Calm Parent Club – Privacy Policy & SMS/Marketing Terms

Last Updated: 9/18/25

Welcome to Calm Parent Club. Your privacy and trust are incredibly important to us. This Privacy Policy and SMS/Marketing Disclosure explain how Calm Parent Club LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your information when you use our website, purchase our products, subscribe to our services, or opt in to receive text messages (the “Services”).

By using our Services or opting in to SMS communications, you agree to the collection and use of information in accordance with this policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We collect information to provide and improve our Services, personalize your experience, and communicate with you.

A. Information You Provide:

Personal & Contact Information: Name, email, phone number, shipping address.

Milestone Information: Your due date or baby’s birth date (to personalize milestone resources).

Payment Information: Collected and processed securely by Stripe. We do not store full credit card details.

B. Information We Collect Automatically:

Cookies & Tracking: Device information, IP address, browsing behavior, ad interactions.

Usage Data: Interactions with our site, emails, member portal, and SMS.

2. How We Use Your Information

To Provide Services: Process orders, deliver bundles, manage membership access.

To Personalize: Tailor pregnancy and baby guidance to your stage.

To Communicate: Send emails, SMS confirmations, reminders, and updates.

For Marketing: Serve targeted ads, retargeting, and lookalike audiences on platforms like Facebook, Instagram, TikTok, and Google.

To Improve Services: Monitor traffic and engagement to improve content and user experience.

3. SMS/MMS Messaging Program

By opting in to receive SMS/MMS messages from Calm Parent Club, you agree to the following:

Message Types: Transactional (order updates, account notices), informational (guidance, milestone reminders), and promotional (giveaways, offers, and partner deals, if you consent).

Message Frequency: Varies, typically up to 4–6 per month.

Opt-Out: Reply STOP to cancel.

Help: Reply HELP for assistance.

Carrier Disclaimer: Msg & data rates may apply. Supported by most major U.S. carriers. Delivery is not guaranteed.

Consent: SMS opt-in is not a condition of purchase.

4. How We Share Your Information

We do not sell or share your personal information with third parties. Your data remains private and is used solely to provide you with our services.

Internal Use Only: Your information is used exclusively within our organization to process orders, communicate with you, and improve our services.

Essential Service Functions: We only use your data for core business operations such as order fulfillment, customer support, and account management.

Legal Compliance: We may disclose information only when required by law or valid legal process.

Your Control: You maintain full control over your personal information and can request deletion or modification at any time by contacting us.

5. Cookies & Tracking

We use cookies, pixels, and similar tools to operate our website and measure ad performance. These allow us to:

Keep your session active.

Understand website behavior.

Retarget ads across platforms.

You may disable cookies in your browser settings, but this may affect functionality.

6. Remarketing & Advertising

We may use your data (including hashed email and phone number) for custom audiences and lookalike audiences on advertising platforms. This helps us serve relevant ads to you and people like you.

You can opt out of targeted advertising by updating preferences directly on these platforms:

Meta Ad Preferences

Google Ads Settings

TikTok Ad Preferences

7. Refund & Guarantee Policy

Please see our refund policy https://www.calmparentsclub.com/refund-policy-374

8. Data Security

We implement industry-standard safeguards (encryption, SSL, restricted access). While no system is 100% secure, we actively monitor for vulnerabilities.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal information.

Opt out of marketing emails and SMS.

Request details on third-party sharing.

California residents: You may request that we not “sell or share” your personal information under CCPA.

To exercise your rights, email us at [email protected].

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from children.

11. International Users (GDPR Notice)

If you are located in the European Economic Area (EEA) or UK, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with your local supervisory authority.

12. Changes to This Policy

We may update this policy periodically. Updates will be posted here with a new “Last Updated” date.

13. Contact Us

Calm Parent Club LLC
📧 Email: [email protected]
📍 3400 COTTAGE WAY STE G2, SACRAMENTO, CA 95825